Raiffeisenlandesbank NÖ-Wien: A Partnership That Makes a Difference
What makes for a strong HR partnership? Transparency, trust, and a willingness to take on new challenges together.
- Industry
- Banking · Regional Bank
- Location
- Vienna · Lower Austria
HR innovation rarely fails because of the software. It fails because of the relationship with the partner.
RLB NÖ-Wien wanted more than just a software vendor. It was looking for a partner that thinks strategically, communicates honestly, and is willing to ask tough questions—because that’s exactly what makes the difference between feature adoption and true HR transformation.
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Off-the-shelf software rarely meets specific requirements. Every major bank has its own processes. A straightforward “by-the-book” implementation leads to workarounds that cause problems later on.
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Too many stakeholders, too little coordination HR, IT, the works council, functional departments—each group has legitimate demands. If you don’t facilitate the process, you’ll end up in a quagmire of compromises.
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Quick Success vs. Sustainable Quality Vendors push for a go-live, while banks prioritize quality. This needs to be negotiated—honestly, not with stock phrases.
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Trust is built or broken during crises. A strong partnership truly proves its worth when challenges arise.
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Regular strategic reviews Not just project status updates, but discussions on strategic direction at the executive level.
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Transparency When Problems Arise If something isn't working, we provide information early on—along with a proposed solution—rather than making excuses.
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Joint Roadmap The bank's requirements are incorporated into product development—not as a custom solution, but as a standard for other banks.
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One team, two companies Project meetings are like internal workshops. Because in the end, there’s one goal: successful HR work for RLB.
A partnership that makes a difference—because it’s based on mutual respect.
The collaboration between RLB NÖ-Wien and Abacus Umantis isn't without its friction—and that's exactly what makes it work. Both sides contribute their expertise, discuss solutions, and make decisions together.
As one of Austria’s leading regional banks, Raiffeisenlandesbank NÖ-Wien relies on Abacus Umantis for its HR digitization. A close partnership supports the continuous development of its HR processes.
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30 minutes. No slides. Just your challenge—and our assessment of whether and how we can solve it.